Topics Social Services
A website on an open laptop sucks in cash via a black hole.
Rochester’s Anti-Poverty Portal Struggles to Meet Promise

New York state has pumped millions of taxpayer dollars into an online portal that vowed to make life easier for Rochester’s neediest, but critics say it’s fallen short.

Jie Jenny Zou   ·   June 3, 2026
A photo collage of a shopping basket full of groceries, in front of a yellow-tinted photo of a calendar with "work" written in many of the days.
New SNAP Rules in NY: What To Know If You Lost Benefits

We’ve compiled information for SNAP recipients in New York on the changing work requirements.

Jie Jenny Zou   ·   June 2, 2026
A photo collage of Governor Kathy Hochul in front of a yellow-tinted card explaining New York State of Health's Essential Plan.
No Solution to Health Coverage Cliff in Delayed State Budget

Despite last-ditch efforts by a coalition of lawmakers, the state failed to avert a health coverage cliff coming this summer.

Jie Jenny Zou   ·   May 28, 2026
Four young children sit around a table, playing with clay.
New State Law Could Unlock Thousands of Child Care Seats, Critics See Risks

The Hochul administration now has a chance to relax New York’s child care staffing ratios — among the country’s strictest — after 26 years. But will it?

Melissa Manno   ·   May 12, 2026
Advocates Say ‘Chaos’ Is Mounting as Counties Implement New SNAP Rules

New rules could result in thousands of New Yorkers losing their food benefits this summer.

Jie Jenny Zou   ·   April 27, 2026
As New Yorkers Face Health Insurance Cliff, Legislators Urge State to Act

Nearly half a million New Yorkers on the Essential Plan could lose their coverage this summer.

Jie Jenny Zou   ·   March 31, 2026
Child Care Voucher Enrollment Is Closed in 34 New York Counties and NYC

That number is up from 21 last July. New York City’s waitlist alone has surged to over 17,000 — a tenfold increase in less than a year.

Melissa Manno   ·   March 31, 2026
Legislators Push for Stronger Safety Net but Stop Short of Restoring Benefits

Senate and Assembly budget proposals would leave New Yorkers at risk of losing their benefits from federal cuts.

Jie Jenny Zou and Chris Bragg   ·   March 11, 2026
Albany Unites on Universal Child Care, Splits Over Education Funding

The Senate and Assembly budget proposals included most of the governor’s ambitious child care plans — but lawmakers have other ideas for Foundation Aid.

Melissa Manno   ·   March 11, 2026
Is a Solution to New York’s Food Stamp Theft Finally on the Horizon?

New Yorkers could see new benefit cards in 2027 as officials pledge to prioritize a long-awaited upgrade.

Jie Jenny Zou   ·   February 27, 2026
Three Questions About Medicaid for New York Officials

State officials have so far dodged questions about the future of New York’s largest health plan. A hearing on Tuesday could provide some insight.

Jie Jenny Zou   ·   February 9, 2026
Five Questions for New York’s Social Service Agencies

Will this week’s budget hearing provide insight into the state’s plan to salvage its safety net?

Jie Jenny Zou, Melissa Manno and Chris Gelardi   ·   February 4, 2026
An adult and child wearing winter coats walk across a motel parking lot with three cars parked in it. The child is smiling and turns back to look at the adult, who is facing away from the camera.
New York Homeless Families Placed in Hotels Weren’t Guaranteed Social Services. New Regulations Could Change That.

The proposal follows a New York Focus and ProPublica investigation that found counties had placed thousands of adults and children in often-dilapidated hotels as the main response to homelessness.

Spencer Norris   ·   January 28, 2026
Child Care Promises Leave Funding Questions Open: State of the State 2026

Hochul has proposed a multibillion-dollar plan that she says would ultimately deliver free child care to every New York family — without tapping additional revenue sources.

Melissa Manno   ·   January 14, 2026
Hochul on New York’s Fraying Safety Net: State of the State 2026

The governor’s vision for tackling historic cuts to public benefit programs remains blurry.

Jie Jenny Zou   ·   January 14, 2026
Covering the 2026 State of the State

Here’s what our reporters will be watching for during Governor Kathy Hochul’s agenda-setting address that will kick off state budget negotiations.

New York Focus   ·   January 12, 2026
New York Counties Have Received Millions From Opioid Lawsuits, But Many Won’t Say How They’ve Spent It

Drug policy advocates are calling a new reporting mandate a missed opportunity for needed transparency and sustained action.

Jie Jenny Zou   ·   January 5, 2026
The Supplemental Nutrition Assistance Program is back on track for now, but even more changes could be on the way.
What’s Next for New Yorkers on SNAP?

New Yorkers who rely on federal food assistance could see more program disruptions in upcoming months.

Jie Jenny Zou   ·   December 12, 2025
Inside NYC’s Overstretched Social Services Agency

With nearly 1,500 unfilled jobs, New York City’s Department of Social Services is leaning on mandatory overtime to keep up.

Keenan Chen and Reuven Blau, THE CITY   ·   December 11, 2025
Heating Assistance Still on Hold as Federal Government Reopens

Federal HEAP funding will not reach New Yorkers until at least November 24, state officials say.

Colin Kinniburgh   ·   November 15, 2025
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