NEWSLETTER
The public records at the center of New York Focus’s investigation on medical neglect in county jails

Scathing report after scathing report from the State Commission of Correction revealed to New York Focus contributor Laura Robertson a pattern of neglect in county jails across the state — with deadly consequences. Robertson wrote about the systemic medical neglect by private companies providing healthcare for New York county jails in her recent investigation. I spoke with her about her investigation and how she used a database of state records to uncover the story.


 
 
The fewer procedures and services staff provide, the more jail health care companies profit. Illustration: Chris Gelardi
More counties are turning to private corporations to run medical care in jails. The companies have deadly track records.
By Laura Robertson

Robertson’s investigation found that since 2020, at least 82 people have died in New York jails outside of New York City. Of the 44 of those deaths for which SCOC has published investigative reports, it attributed at least 27 to inadequate health care.

Cases she discovered included a Utica woman who deteriorated for nine days while staff neglected to call the jail doctor even as she became less able to move; she died of Covid, mrsa, and sepsis. In 2022, a jail nurse in Rockland County falsified records to say she had checked a man’s restraints; he died when they cut off blood to his heart. Later that year, a baby died after being born in a Syracuse jail cell, her mother’s cries ignored for six days.


This Q and A between Alex Arriaga and Laura Robertson has been edited for clarity.

AA: The story is about privatized medical care in jails, but who are the public entities here that are part of this web?

LR: All of these jails are publicly held jails so funded with money we pay in tax dollars. Another part of this is SCOC, which oversees jails across the state. They do investigations any time someone dies in jails they have an investigation into why that person died, so if you’re interested in your county you can find it online. They are able to suggest county jails change their medical provider but are not actually in the business of forcing the jails to change their medical providers.

AA: What is the effectiveness of public scrutiny over the jails?

LR: It’s varied at different points, people have filed lawsuits which held these companies accountable once the Attorney General’s office got involved. Sometimes there’s pressure from people, protests to change.

One person who I spoke to who had a mother who died in prison didn’t know until I spoke to her that there were records available that showed how the person died and how he’d been neglected leading up to his death. They don’t even know that there’s tangible proof out there, then they are able to file lawsuits and keep companies accountable.


 

Listen to Laura Robertson’s radio interview about her investigation on the deathly track records of private corporations providing medical care in jails. 

 

AA: At the center of her reporting were these public records. How did they direct your reporting and what do you want people to know about them?

LR: I always take notes on all of them and there were several moments where either was reading these reports and thinking to myself, scathing. I would find out that afterward that county continued to get care provided by the same provider. In some cases the providers changed. But in some cases there would be multiple scathing reports in a row from the same provider and same county. And I think reading all of those things really cemented the way I was thinking about this story, reading all those things really directed how I wrote this story.

There have been hundreds of deaths in jails over the last few decades, those records are available and they may not be telling the relative of the people who died that those records are available but if you or a loved one know someone who died in jail or just want to check out what’s going on in the county you can find all of that information and its available. I think it’s really important for people to know they exist.

New York Focus has published thousands of pages of county jail oversight records. Browse them in our database.


 
 
Our database offers a glimpse into the most prominent problems plaguing county jails. See how your county is doing. Maia Hibbett
New York Focus has published thousands of pages of county jail oversight records. Browse them in our database.
By Chris Gelardi and Eliza Fawcett

County jails are deadly places. Run by local sheriffs, the facilities see rampant opioid use disorder and suicide rates three times the national baseline. They tend to offer sub-par health care, even as they hold those most in need of treatment. The dangers are most acute in small or rural counties that receive less scrutiny.

Jails, which hold people awaiting criminal trials and those sentenced to less than a year for minor crimes, are also notoriously secretive. Each sheriff makes their own rules with little oversight. In New York, it’s up to an obscure, understaffed state agency to make sure they’re following the law.

That agency — the State Commission of Correction, or SCOC — is powerful. Its staff can access facilities and jail records, issue subpoenas and obtain court orders, and even shut problematic jails down. But as New York Focus has reported, the commission rarely flexes that power, often leaving sheriffs to their own devices.

 
SCOC has unusually wide-ranging power for jail oversight. It rarely deploys its full arsenal. Maia Hibbett
The State Commission of Correction has been stumbling for decades — with millions of incarcerated people caught in the lurch.
By Eliza Fawcett

In 1985, Jeanne Thelwell, a young lawyer from New York City, arrived in Albany to start work as a commissioner for the State Commission of Correction. She was excited, thinking she’d joined a hard-hitting agency dedicated to righting wrongs in prisons and jails.

The commission, abbreviated as SCOC, was an independent state body tasked with keeping correctional facilities safe and humane. As one of its three full-time commissioners, Thelwell traveled across New York visiting state prisons and county jails, sometimes carrying out surprise inspections.

She soon grew disillusioned. Politics seeped into SCOC’s work and organizing structure, curtailing its authority and impact. The commission was “a pretty pedestrian place,” she said, with a pattern of appointments that included “whatever political connection the governor wanted as the chair.”

“It can’t do the job and I don’t know if it ever did,” Thelwell, now 72, told New York Focus.

 

Copyright © New York Focus 2024, All rights reserved.
Staying Focused is compiled and written by Alex Arriaga
Contact Alex at alex@nysfocus.com

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