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Public Benefits Access

It can be a herculean task to access public benefits in New York. We’re investigating barriers to access.

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Photograph of a green sign saying "Social Service Administration"
Need Food Stamps in New York? Come Back in a Few Months.

Counties across the state are blowing past legal deadlines to process SNAP applications, leaving families struggling to eat. The delays may be about to get even worse.

Alex Lubben   ·   May 15, 2023
Photo of benefit workers' protest outside their office building in Syracuse
Workers Blame Low Pay and Understaffing for New York’s Benefits Backlog

Some counties pay social services workers so little, the people who administer benefits end up applying themselves.

Alex Lubben   ·   June 5, 2023
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New York Focus is a nonprofit, nonpartisan newsroom covering state and local politics in the Empire State. We aim to make government more transparent by publishing in-depth journalism that explains how the state really works.

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