Unemployed New Yorkers Can’t Reach Human Agents at the Labor Department
A Rochester man lost his job while his daughter went through cancer treatment. He’s struggled to communicate with the DOL for months.
This story was produced in partnership with News10NBC Investigates. Watch their televised segment here.
This story was produced in partnership with News10NBC Investigates. Watch their televised segment here.
“The new tech so far is a disaster.”
Left: Jazzy and Mykel return to Rochester from Memphis. Right: Jazzy with Theo
“It literally just says, ‘All of our representatives are busy, try your call again later,’ and it just hangs up.”
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